Last updated May 2019
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit/an exchange. WE DO NOT REFUND simply because you have changed your mind. Please see below for more information on our return policy.
REFUNDS, EXCHANGES OR RETURNS
All returns must be returned within 14 days of the postal date your order was shipped. All returned items must be in be in new and unused condition, with all original tags and labels attached. Returns must be packaged correctly as to avoid excess damage. Do not return in paper envelopes as these are prone to tearing and damage due to postal machinery and handling. All returns must be accompanied with our product return form.
To return items, please print our downloadable PRODUCT RETURN FORM. Please ensure the item is securely in its original packaging and include your proof of purchase with the product return form and mail your return the following address:
Beaded Designs by Deb
PO Box 164
Please note, you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return/exchange/store credit. Please allow at least 5 days to process returns from the receipt of your item to process your return/exchange/store credit. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: